Estates Requests

Welcome to the Estates Requests System.

User Id     Password    


To login to the system enter your usual University user id and password.
Note. The password is case sensitive.



Dear customers,

If you are logging an Estates Maintenance Request or a request for KEYS , please click here to find out how to access our new Planon Helpdesk.
Login to Planon using your usual University user id and password.

For CARES Requests (Porters, Cleaning, Room Set Ups, Skips) please email us at CAREShelpdesk@leedsbeckett.ac.uk or call us on 0113 812 8585. We are no longer accepting these requests via this system.

We are in the process of releasing more functionality to you from our new Helpdesk. In addition to logging requests for keys and maintenance, you will be able to log CARES requests through Planon very soon.

This system can be used to create or view both Estates Services Requests and non urgent Estates Maintenance Helpdesk Requests